Website Privacy Policy

01 Scope

This policy applies to asksimon.ai and any other marketing or informational website we operate (the "Site"). Simon AI is the controller of the personal information described in this policy.

02 Information We Collect

• Information you provide: When you complete a form on the Site or contact us, we collect the information you submit, which typically includes your name, email address, organization, role, and the content of your message or request.
• Information collected automatically: We collect device and log data such as IP address, browser type, operating system, referring page, pages visited, and timestamps, together with cookies and similar technologies as described in Section 05.

We do not ask for or intentionally collect sensitive personal information through the Site, and we ask that you not include it in messages you send us.

03 How We Use Information

We use information collected through the Site to:

• Respond to your inquiries, demo requests, and other messages
• Operate, maintain, and secure the Site, including diagnosing problems and preventing abuse
• Understand how visitors use the Site so we can improve it
• Send marketing communications where permitted, which you can opt out of at any time
• Comply with legal obligations and enforce our terms

We do not use information collected through the Site to train machine learning models. Where we rely on consent as our legal basis, you may withdraw it at any time. Where we rely on legitimate interests, we have assessed that our interests do not override your rights.

04 How We Share Information

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We disclose personal information only as follows:

• Service providers that help us operate the Site and communicate with you, such as hosting, analytics, email, and customer relationship tooling, under written contracts imposing confidentiality and data protection obligations
• Professional advisors, such as legal and accounting advisors, where necessary
• Authorities, where required by applicable law, regulation, or valid legal process
• A successor entity in connection with a merger, acquisition, financing, or sale of assets

05 Cookies and Tracking

We use cookies and similar technologies on the Site to enable core functionality, remember preferences, and understand traffic and visitor behavior. You can adjust your browser settings to refuse cookies or to alert you when cookies are used, though some Site features may not function correctly as a result.

06 Data Retention

• We retain information submitted through the Site for as long as needed to respond to your request and to maintain a record of our correspondence, and thereafter as required to meet legal and recordkeeping obligations.
• Site log and analytics data is retained only for as long as needed for security, diagnostic, and analytics purposes, and is then deleted or aggregated.
• Retention periods are set out in our internal data retention schedule, which is reviewed at least annually. You may request further detail at privacy@asksimon.ai.

07 Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include encryption of data in transit and at rest, access control on a least-privilege basis, and security awareness training for all personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

08 Your Privacy Rights

Rights available to all visitors

• Opt out of marketing communications by following the unsubscribe instructions in our emails
• Adjust cookie preferences through your browser settings
• Contact us with questions or concerns about our handling of your information

If you are in the EEA, UK, or Switzerland

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request erasure of your personal information (the Right to Erasure)
• Request restriction of processing, or object to processing based on legitimate interests
• Receive your personal information in a portable format
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local supervisory authority

If you are a California resident

Subject to the CCPA as amended by the CPRA, you have the right to:

• Know what personal information we collect, use, disclose, and retain
• Request deletion of your personal information (the Right to Delete)
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information — note that we do not sell or share personal information
• Limit the use and disclosure of sensitive personal information
• Not be discriminated against for exercising any of these rights

You may use an authorized agent to submit a request on your behalf, subject to our verification of the agent's authority.

How to exercise a right

Submit a request to privacy@asksimon.ai. We will verify your identity before responding, and will respond within the timeframe required by applicable law — generally one month under the GDPR and forty-five days under the CCPA, each extendable where permitted. We do not charge a fee for a first request.

09 International Transfers

We are based in the United States and our service providers may process information in the United States and other countries. Where personal information originating in the EEA, UK, or Switzerland is transferred to a country without an adequacy decision, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum.

10 Children's Privacy

The Site is intended for business use and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us personal information, contact us at privacy@asksimon.ai and we will delete it.

11 Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

12 Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are material, we will provide notice on the Site or by other reasonable means. Any changes take effect when posted with an updated effective date. We review this policy at least annually.

13 Contact Us

For questions about this Privacy Policy or our handling of personal information, or to exercise a privacy right, contact SimonAI, LLC at privacy@asksimon.ai.